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All standards

Compliance

Accessible Canada Act (ACA)

Canada's federal accessibility legislation mandating that federally regulated organisations proactively identify and remove barriers — with a goal of a fully barrier-free Canada by 2040.

Proactive Barrier Removal

Unlike reactive compliance, the ACA requires organisations to proactively identify, remove, and prevent accessibility barriers across all digital touchpoints — not just fix problems after complaints.

Accessibility Plans Required

Covered organisations must publish and regularly update Accessibility Plans describing how they will identify and address barriers, with progress tracked and reported transparently.

Feedback Mechanisms

The ACA requires organisations to provide accessible feedback processes so people with disabilities can report barriers they encounter and receive timely responses.

Barrier-Free Canada by 2040

The ACA establishes a long-term goal of a fully accessible Canada by 2040, creating a progressive and evolving framework for continuous accessibility improvement.

Who does this apply to?

Federal government departments and agencies
Banking and financial institutions
Telecommunications and broadcasting companies
Transportation sectors — airlines, rail, and marine

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